DNAnexus Service Limits

The following list describes the default limits on DNAnexus for a new account. Unless otherwise noted, each limit is specific to the underlying combination of cloud provider and region used. For more information about a specific limit, contact us at support@dnanexus.com.

Limits

Resource

Limitation

API Calls

200 / second

File Upload

5TB / file (on Amazon regions)

4.75TB / file (on Azure regions)

Running Workers

100 workers / user

NOTE: If you need to raise your service limit, contact us at support@dnanexus.com.