Contact the DNAnexus Support team for help in using the Platform.
You can contact the DNAnexus Support team in one of two ways:
Log into the
. In the menu at the top of the UI, click
, then select
from the dropdown menu. A contact form will open in a modal window. Fill out the form and click
Contact the team via email
After you submit a request, you'll receive an automated reply, confirming that your request has been logged in the DNAnexus Support tracking system.