To reach our technical support there are three options:
In the Help menu of the UI, select Contact Support and fill out the form that will open in a modal window.
In the UI, click the "envelope" icon marked "Support" at the bottom right corner of the screen. Fill out the form that will open in a modal window.
Send an email to firstname.lastname@example.org
After you submit a request, you'll receive an automated reply, letting you know that it's been logged in our tracking system.