# Technical Support

You can contact the DNAnexus Support team in one of two ways:

* Log into the [UI](https://platform.dnanexus.com/). In the menu at the top of the UI, click **Help**, then select **Contact Support** from the dropdown menu. A contact form opens in a modal window. Fill out the form and click **Send**.
* [Contact the team via email](mailto:support@dnanexus.com).

After you submit a request, you receive an automated reply, confirming that your request has been logged in the DNAnexus Support tracking system.